Program 01. october 2024, Grand Ballroom

10:00 | Welcome address

Kick off our groundbreaking conference with a dynamic opening ceremony
Ivana Kolar, Conference organiser, Julius Rose
Tine Murn, Co-Founder, New Deal Europe
Saša Muminović, President, SLO CRO Chamber
Martina Bienenfeld, Director, Zagreb Tourist Board
Tonči Glavina, Minister of Tourism and Sport, Republic of Croatia

TOURISM UNDER PRESSURE - ADAPTING TO CHANGE
Join global tourism leaders as they share innovative strategies for navigating today's rapidly shifting landscape. Discover how industry pioneers are redefining tourism and leading the change to ensure future success.

10:20 | Smart Talk: CHALLENGES OF SEASONALITY AND THE FRAME OF TOMORROW

Kristjan Staničić, Director, Croatian National Tourist Board

10:40 | Setting the Stage: REDEFINING TOURISM

Istvan Ujhelyi, UN Tourism Ambassador to the EU

11:00 | MINISTERIAL FORUM: BUILDING RESILIENCE - LEADING THE CHANGE

Tonči Glavina, Minister of Tourism and Sport, Republic of Croatia
Sussane Kraus-Winkler, State Secretary at Ministry of Economy, Republic of Austria
Matjaž Han, Minister of Economy and Tourism, Republic of Slovenia
Moderator:Mladen Sirovica, Economy reporter, Croatian National Television

12:20 | Coffee/food break

TRENDS SHAPING THE FUTURE
Explore the cutting-edge trends reshaping the tourism industry, from climate change and sustainability to artificial intelligence, health tourism, and premium experiences. Learn how leading companies are navigating these shifts, achieving excellence, preserving authenticity, and exceeding expectations.

13:00 | Intro: STORIES – 100% PREMIUM

Andreja Vukojević, Tourism Sector Director, Croatian Chamber of Economy

13:10 | Key-note: SUSTAINABLE TRAVEL AND CLIMATE IMPACT

Juliet Kinsman, Sustainable editor and Consultant, Condé Nast Traveller / Bouteco

13:30 | Panel discussion: NAVIGATING THE SHIFT TOWARDS SUSTAINABLE TRAVEL

Frederico Fernandes, Director, Arab Aviation Summit
Juliet Kinsman, Sustainable editor and Consultant, Condé Nast Traveller / Bouteco
George Tziallas, Executive advisor, DBC diadikasia
Michael Jost, Head of Group Strategy Product, Volkswagen Group / Founder eD-TEC
Moderator: Ivana Budin Arhanić, Member of the Management Board, Valamar Riviera

14:20 | Key-note: LOCAL VOICE OF PREMIUM EXPERIENCE

Tom Hall, Vice-President, Lonely Planet

| Panel discussion: EXCELLENCE IN FOCUS: ELEVATING PREMIUM TOURISM AND HEALTH TO SURPASS EXPECTATIONS

Csilla Mezosi, Secretary general, European Spas Association ESPA
Tom Hall, Vice-President, Lonely Planet
Thomas Bömkes, CEO, Diversity Tourism
Moderator: Robert Dee, Co-Founder, New Deal Europe

15:30 | Networking over Food and Wine degustation

19:00 | After Party at the Secret location

Don’t miss this unforgettable experience!

Program 02 October 2024, Grand Ballroom

09:00 | Opening Remarks

Start day 2 with fresh perspectives and enthusiasm

Ivana Kolar, Conference organiser, Julius Rose
Tine Murn, Co-Founder, New Deal Europe
Robert Dee, Co-Founder, New Deal Europe

NEW AGE OF TOURISM
Discover innovative strategies to move tourism beyond overtourism and peak seasons. Learn how to leverage art, culture, and AI to boost tourism products and drive sales. Explore how young travellers and new generations are shaping the future of tourism.

Presentation: Destination Zagorje

| The newest Market Report: ROADMAP TO MOVE DESTINATIONS AWAY FROM OVERTOURISM - A CHALLENGE TO BE FACED USING DATA

Catalina Taltavull, Chief Sales Officer, Mabrian Technologies

09:40 | Keynote: SHIFTING TRAVEL BEYOND PEAK SEASON

Adele Youngs, CEO, Live Travel and Tours / Board Member, ETOA

10:00 | Panel discussion: LET'S NOT OVERLOOK ART, CULTURE AND OTHER HIDDEN GEMS

Adele Youngs, CEO, Live Travel and Tours / Board Member, ETO
Caroline Couret, Direktor, Creative Tourism Network
Damir Hoyka, Art photographer & Founder of Fotosofia
Kristijan Švajnzger, Regional General Manager for East Europe, Nordic and Caucasus, Intrepid Travel
Moderator: Tine Murn, Co-Founder, New Deal Europe

10:40 | Coffee break

SMART TOURISM WORKSHOPS, Dubrovnik hall, 1st floor
Participate in educational workshops led by T365 partners and top industry experts to gain insights into modern tourism trends and next-generation marketing using TikTok and other social media platforms. Learn how AI is revolutionizing travel and business operations, and discover how destinations are building resilience to thrive in an ever-changing world, 365 days a year.

| Smart Workshop: FROM TIKTOK TO TAKE-OFF - HOW GEN Z IS REDEFINING TRAVEL THROUGH SOCIAL MEDIA TRENDS by CREW

Magdalena Zatko, TikTok creator, Crew
Adrian Krajcar, TikTok creator, Crew
Karlo Turić, TikTok creator, Crew
Jan Mihaljević, TikTok creator, Crew

12:40 | Coffee and food Networking

| Smart Workshop: ARTIFICIAL INTELLIGENCE RAPIDLY TRANSFORMING THE WAY WE TRAVEL by HUKI

Hajdi Ćenan, Co-Founder & CEO, airt
Bruno Bajec, Senior Regional Manager, Dell
Roberto Gobo, Director of digital strategy and technology, Valamar Riviera
Tena Žganec, Project Manager, Innovation Centre Nikola Tesla & Nuqleus

| Side Session Workshop: Six Thinking Hats - Unleashing Creative Solutions for Year-Round Tourism (up to 10 participants, in Croatian language)

Robert Kuščar, Marketing expert, consultant and lecturer

11:15 - 16:00 | B2B MARKETPLACE, Grand Ballroom

PATNERING WITH THE BEST WITH A FOCUS ON DELIVERING 365 TOURISM
Join a dynamic B2B workshop where destinations, hotels, DMCs, and other travel service providers connect with global buyers, fostering valuable relationships and exploring new business opportunities. Meet some of the best Croatian 365 destinations.

11:15 | B2B Marketplace – 1st round 5 x 15 min

Presentation: Zagreb – All about Local Experiences

12:40 | Coffee and food Networking

13:15 | B2B Marketplace – 2nd round 6 X 15 min

Presentation: Zagreb – Croatia Full of Life

15:00 | B2B Marketplace – 3rd round 4 x 15 min

Presentation: Kvarner – Untouched Paradise

16:00 | Closing Cocktail lunch & Networking